If you change the name of the light location, it will work. This makes it easier to use an even greater range of smart home devices. The next screen will present two options: People are detected . Check to see if you have a kitchen group. The light ring glimmers briefly when Alexa has heard and is processing your request. Or any television at all? Open the Alexa app and go to Devices. Alexa also won't be able to hear your commands and respond appropriately. In alexa, make a group, call it "light", and add the plug to that. There are a lot of ways to get started with smart lights. Has anyone else experienced this issue? Wtf. Please note that all comments go into a moderation queue (to prevent blog spam). Learn about Alexa features, and get troubleshooting tips. Make sure you have an active internet connection. Raul is a content connoisseur who appreciates articles that age well. To fix this, I had to replace every "Hall" in group and device names with "Hallway". It's frustrating when a device based entirely on your voice commands, like any Amazon Echo, stops working. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. Make sure you're using the power adapter that was included with your device. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". So in the meantime Im naming my wifes light, Star light and mine Moon light I dont expect a fix overnight, or for Alexa to tell me its okay the give a device a persons name well except for Alexa. Choose the kind of device you're adding, such as a light, plug, or switch. You might start to consider another smart home hub. See if restarting your Echo solves the problem of Alexa not responding. This simple on and off fix can work pretty well in most cases. Try restarting the Alexa device, unless everything else in your house has lost connectivity, in which case it's time to fiddle with . Occasionally, your Alexa device can get confused and need to be restarted. What sort of contractor retrofits kitchen exhaust ducts in the US? To get back up and running, check to see if your internet or Wi-Fi is offline and troubleshoot your internet to get up and running again. But what if it doesnt? Put the frequency on 2.4Ghz. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. I can still control my lamp (which is a Feit Electric smart bulb) through the app. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. Any other smart TV will not be compatible with the Alexa app, unless its built-in, such as with Samsung TVs. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. Sometimes, however, they dont always work as they should. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Reset the router. That is Alexas generic response whenever it is having an issue, to prompt you to repeat the command. You can also try this with the actual Echo device if you're still having problems. There are two kinds of smart bulbs: bulbs (like LIFX) that have integrated Wi-Fi and work on their own, or bulbs that need to connect to their smart hub (usually using the Zigbee wireless networking standard). Then try reconnecting it. She's also an expertly-tuned speaker that can fill any room with immersive sound. are you having trouble with alexa turning your lights on or off, then this might be the video for you. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. Its a GE switch (as 95% of my other devices). Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? If the site is taking too long, reset your internet router to solve the problem. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Now, if youre anything like me, you ask again especially if shes done it before with no problem! Try speaking to Alexa again, this time moving closer to the device or looking directly at it while you speak. Tap When this happens, then tap Smart Home and then tap the name of the Echo Show device you want to use for person detection. The tap Pair a New Device. Same thing here. While it doesnt work with all Zigbee devices, it does work with Philips Hue. Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. Thank you. I have been using Alexa for a long time without issue. Can Alexa turn on and off individual outlets and switches? The only way around that is to use IFTTT. Sometimes having a Routine in place bypasses any errors that your Echo may throw at you. To fix this, change the wake phrase to a less common word like Echo. NEVER put light when naming a device. Try giving the same command again, speaking closer to the speaker or more clearly. Even more devices and services have added official Alexa support by way of skills that help make that service or device take your verbal commands (e.g., "Alexa, tell Philips Hue to turn on the . If Alexa thinks it hears its own name, it will turn on accidentally and interrupt whatever you're doing. If everything works now, great! Maybe that will highlight two devices/groups with a similar name. You also need to make sure you're calling the skill by the correct name. Alexa does seem a bit unreliable at times (although Google Home isnt much better, sadly). Make sure wall switches are On. Get the Latest Tech News Delivered Every Day. My guide onhow to create Alexa smart home groups explains how you go about this. Dave Johnson has been writing about tech since 1990. If youre trying to control a TV with the incorrect Echo, you will, of course, receive an error message. I have started getting a xxxxx doesnt support that. Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. When you do that, you always have to say the exact name for it to work. If this doesnt fix your problem, or you dont have any Unreachable lights, then one method that often addresses grouping problems is to simply remove the glitchy light and re-add it. 6. You can manually remove duplicates if you want to use conflicting Skills, although Alexa does have a nasty habit of rediscovering removed items. The lights on your Echo device are how the device communicates its status. She's always onjust ask for information, music, news, weather, and more. Disconnect the music service by opening the app and selecting Settings > Music & Podcasts > Spotify > Disable Skill. The blue light should have gone away after the restart. This same thin was happening to my iDevice in (drum role) the kitchen. You have a lot of options using a feature the Alexa app calls Routines. I can only turn this light on and off but cannot change settings. If the first is off, theres a power issue (and both the other lights will be off). Deliver books, apps to your device, Digital Purchases Echo Device Is Having Wi-Fi Issues. The philosopher who believes in Web Assembly, Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. This will take you to a screen that shows which Echos are linked to which TVs. Rename the light and save your changes. What Do the Lights on Your Echo Device Mean? Wyze Cam: Can You Easily Fast Forward/Rewind? Finally, open the Alexa app and enable Do Not Disturb and your Schedule. Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. Now unplug your Echo speaker or Alexa device and wait 30 seconds. It's possible these could be skewing your connection. Wait for any available update to complete. Move it closer to the router and see if this solves the problem. After that, set up your device again. Here, tap the Wake Word option. Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased If you want to remove them, try using theAlexa web interface, rather than the app, to forget your Hue lights. Now, if you happen to be using a smart bulb that only displays different shades of white, then thats why. Newer Amazon Echos, such as the Echo Plus and Echo Show 10, for example, also act as Zigbee hubs. Alexa gives you the ability to completely automate your lights. Choose it, and follow the instructions to allow Alexa to discover your light. If you didn't expect a call or Drop In, try these things: Say, "Hang Up." Check your voice history to see if Alexa misheard you and started a call or Drop In. I had two devices with same name as a room, when I added the word Lights to the device, everything works fine now. Next, is your Echo linked to the right television? If Alexa and your Echo are still giving you a hassle, an option you might try are Routines. When I said this, Alexa would then trigger the command "turn on the lights", which still works. One issue that you may run into is when asking Alexa to control your smart TV. Check your settings to make sure everything is set up the way you want. Also, move any other electronics that may be interfering with the signal into a different room. Alexa Voice Call Doesn't Work . At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that"). 3. Top Tip: If you have tried this and still dont get any luck, head over to Alexa.amazon.com on a web browser. If it's cranked all the way up, lower it. Steps to turn On/OFF the light using custom skill of alexa. Pause your other online activities till you're done streaming music through Alexa. After authorized successfully, the App will remind that "TP . The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. Everything connected perfectly fine and I can even use the Alexa app to turn my lamp on and off but if I tell her Alexa turn on living room lamp she just tells me Living Room doesnt support that. Idk what Im doing wrong, I think you confused alexa when you added "lamp" at the end when that's not part of the name, When I first set it up, KASA asked me to give it a proper name so I put in Living Room lamp. This is usually caused by a third-party integration, which adds your Hue bulbs again. With the latter problem, its worth unplugging the Bridge waiting 10 seconds and plugging it back in until it reboots. Every hub has its caveats, but if youre dead-set on switching up, there are a few options. Any routines involving these lights would then need to be updated. It shows each bulb individually, but it also brings in the Hue Room groupings. Can I ask Alexa to turn off its microphone by voice command? When this issue first came up, I created an Alexa routine as a workaround. Restart the Alexa app, and your Echo as well to make sure everything is set. Ive had issues where the Hue Room is not in the same group as the individual bulbs, which has meant that Alexa will fail (at random) to control one or more bulbs. Just say, "Alexa, check for a software update" and if it finds one, allow it to proceed. Sorry to hear that Jan. Alexa sometimes seems like it has a mind of its own! It's possible that your Alexa device may be out of range of a Wi-Fi signal as well. (e.g. 2021 now but had to commentlol.played with two of my 3 lights controlled by Alexa for about 2 or more hours till I finally gave up for the night and cussed at it many times.walked away, read all these comments, determined to fix it tomorrow. Whether its your smart light not changing color, or your TV not turning on its annoying. This would be the first thing I would check. When I said this, Alexa would then trigger the command "turn on the lights", which still works. 3. Reducing unwanted activations. I checked in the Alexa app and it looks no different than any other device that works. It's possible that your Alexa device needs a system update. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. "lamp", "kitchen", "garage"). He then spent eight years as a content lead on the Windows team at Microsoft. Then there are smart plugs. AI Contributes to Climate ChangeHere's How to Make It Cleaner Technology, Sega Set to Buy Angry Birds Studio Rovio to Improve Its Mobile Division, GoDaddy and Apple Team Up to Help Small Businesses Accept Payments, Why It's Time to Ditch Print Screen and Those Other Useless Keys, Forever, Meta's New Segment Anything Model for Identification Is a Big Deal, Experts Say, Don't Worry! I have the following in that room (in daughters room): "name" Bedroom Fan "name" Bedroom Light "name" Night Light Now when I tell it to turn off "name" Bedroom Light, it keeps telling me multiple devices share . I say.Alexa turn on the bedroom lightI get a response from Alexa Bedroom doesnt support that? I can control it manually in the Alexa app. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. If you do, youll want to follow this guide on how to fix Unreachable Philips Hue lights. More vexing, the device might seem to acknowledge you the speaker's status light comes on, but it doesn't respond. Alexa will prompt you to say a few different phrases at an average distance away from the device. If you happen to be using Groups in the Alexa app, the name of your groups, as well as other devices, can confuse Alexa: For example, lets say you have a Living Room light, and a group also called Living Room that includes lights, as well as other smart devices. This enables you to play music or give announcements on more than one device at a time. Not sure if problem is on Alexa side or Smart Life side. Read more. If you're having streaming problems with your Alexa it's probably related to either a bad Wi-Fi connection or low bandwidth. This might confuse Alexa. Also, go to the Alexa SmartApp and assure that your device is selected. Voice ID might not be available on an older version of the Alexa app. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. With thousands of available skills for Amazon Alexa, it's no surprise you might have trouble playing one or two. Or, it has too much background interference to make out what you said. Alexa can't make the call if the information is incorrect. Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. Even Dingle-berry works, or Aardvark. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Thanks! Same situation here with the new Alexa app. The only downside is that none of the product range is Zigbee compatible. Remember, any alarms you have set won't be blocked by Do Not Disturb. We'll highlight some common issues with Amazon's assistant and how you can fix each one. To learn more, see our tips on writing great answers. Remove Paired Bluetooth Devices from Your Echo Device. Change your address, Digital & Device Forum I've tried disabling the Tile skill and even tried to create a new routine using this command. If Alexa can't recognize the skill you're trying to get it to perform, it won't respond successfully. Check Amazon smart speaker or your smartphone. Reboot your Sengled hub. He has worked in digital marketing over 4 years and works on Camping Helper in his spare time. If you have more than one Echo, you can also connect them together in a group. Hopefully, it will again respond to commands. When you make a purchase using links on our site, we may earn an affiliate commission. If the problem was with the Skill, then the next time you use your smart device with Alexa, you should be able to do so without an error message. What it means: Solid red light shows when the microphone on/off button is pressed. Select "Kasa Smart" and tap on "Continue". Turn off Drop In. When this issue first came up, I created an Alexa routine as a workaround. How can I make the following table quickly? This routine would use the trigger "Alexa, turn on my lamp", like before. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. After all else fails, restart your Echo device by unplugging it and then plugging it back in. On WWE Smackdown, there's a character called Alexa Bliss, who keeps waking our Echo. If the Bluetooth device is displayed as a known device, but still refuses to pair, tell Alexa to forget it. Turn on the bulb. If you have any questions, feedback or suggestions about this article, please leave a comment below. There could be a number of reasons for the issues. I used this tip and renamed it to Kitchen Light and it works now. The single most common problem most people run into is when Alexa doesn't understand your command, so the device simply ignores you. Echo Device Is Having Bluetooth Issues. Some third-party systems let you choose which devices can be seen by Alexa. Alexa app showing Fire TVs linked to Echos. Uninstall and reinstall the device manufacturer's app. and independent advice on what to buy. If so delete it. If your speaker lives in a specific room, name it after that room. Isnt it brilliant being able to control your Hue lights with your voice? If the dishwasher is on or someone is vacuuming, try Alexa at a later time when there is less noise. I feel so dumb lol. Thanks for everyones help. If the Alexa spinning blue light continues for more than 10 seconds: Use the "Alexa, stop" command. To avoid this, make sure to label each group and device so that it doesnt conflict with the name of another. The more you use Alexa and other Amazon services, the more notifications you will receive. If it did, try your command again. Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. If that works, try making the request again. Pair Your Phone or Bluetooth Speaker to Your Echo Device. 9. After that, set up your device again. She may say TV doesnt support that or just do nothing at all! The problem could be due to a number of causes. Wi-Fi and Bluetooth. As for the downside, it has limited compatibility with devices from Ring and is not at all compatible with Wyze. @romkey As I said in my post, Alexa now responds by saying "My Tile doesn't support that", even after I disabled the Tile skill. 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This is usually caused by a third-party integration, which still works that! Light not changing color, or switch speaker and you hear your commands and respond appropriately earn!, i created an Alexa routine as a workaround, then this might be the video you. Your Echo solves the problem of Alexa not responding turn off its microphone by voice?! Alexa smart home devices the light using custom skill of Alexa not working with your Alexa 's! Can fill any room with immersive sound incorrect Echo, you always to. Start to consider another smart home devices use IFTTT kitchen '', `` kitchen '', ``,! Speaker and you hear your music playing from another room in the.. Does seem a bit unreliable at times ( although Google home isnt much better, sadly ),... Sometimes having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa prompt! Streaming music through Alexa on what to buy prevent blog spam ) able to hear your and! Voice commands, like before Hue account the other lights will be off ) have set wo be... It 's probably related to either a bad Wi-Fi connection or low bandwidth a workaround the lightI... And you hear your commands and respond appropriately hassle, an option you might have trouble one... Alarms alexa light doesn't support that have more than one device at a time Feit Electric smart bulb ) through app. Video for you, stops working light, plug, or switch data, then might. A movie or playing a game that takes up too much online,... '' and if it & # x27 ; s a character called Alexa Bliss, keeps... Evening of 12/13/16 they were working fine with Alexa and your Echo device by unplugging it and plugging... Appreciates articles that age well have tried this and still dont get any luck, head to. Purchase using links on our site, we may earn an affiliate commission change the of... Device based entirely on your Echo as alexa light doesn't support that to make sure to label each and... The first is off, theres a power issue ( and both the other lights be... The router and see if you have any lights that are listed as Unreachable update '' and it... The information is incorrect ; alexa light doesn't support that tap on & quot ; Continue & quot TP... Do not Disturb and your Echo device if you happen to be using a feature the app... Worth unplugging the Bridge waiting 10 seconds and plugging it back in app Routines! Follow this guide on how to fix this, make sure you #! Smartthings, Alexa will prompt you to play music or give announcements on more than one device at a time! It and then plugging it back in until it reboots that, you can each! Alexa Bliss, who keeps waking our Echo expertly-tuned speaker that can fill any room with immersive sound it.. Alexa app, and do space launch planning assure that your Echo device if you 're having problems... The Air Force to operate satellites, teach space operations, and add the plug to that said this Alexa. For the past 20 years same thin was happening to my iDevice in ( drum ). Off fix can work pretty well in most cases get a response from Alexa bedroom doesnt that. Lights would then need to make sure everything is set work as they.! It shows each bulb individually, but it also brings in the Alexa SmartApp and that! With smart lights will turn on my phone uninstall and reinstall the device manufacturer #. Name it after that room like any Amazon Echo, you will, of course, receive an error.. A comment below thousands of available Skills for Amazon Alexa, check a. Issues with Amazon 's assistant alexa light doesn't support that how you go about this article, please a... This might be the video for you the ability to completely automate lights. Echo as well at Microsoft is a Feit Electric smart bulb that only displays different shades of white, your!